Our Philosophy

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Compassion, Comfort, and Quality Care

We aim to provide a home that promotes the best possible quality of life for our residents in care, attitude, and accommodation. We care for our residents as individuals within an understanding, supportive, and tender atmosphere, extending this philosophy of support to families and friends.

Our dedicated team fosters a warm and welcoming environment where each resident feels respected and valued. By getting to know each resident personally, we create meaningful connections and tailor our services to provide a truly personalised experience that enhances daily living and well-being.

Beyond meeting physical needs, we enrich residents’ lives through engaging activities, social connections and a sense of community. With a range of programmes and opportunities, we encourage residents to stay active and fulfilled. Together with families, we celebrate life, honouring each resident’s individuality and providing peace of mind to their loved ones.

“I will always be hugely grateful that you looked after my Mum during the final five months of her life”

Mrs S (Mother)

“The care and understanding that you all showed my Dad has simply been amazing. I always knew he was being cared for so well and with dignity”

Mrs J Malvern. (Father-John)

“He felt very safe and secure with you and at the end, his passing was peaceful and for that we are so grateful”

Mrs F Inkberrow (Father)

“You made us all feel so welcome. Nothing ever seemed too much trouble”

Mr & Mrs D Upton upon Severn

“We will never forget the quality of Dad’s last 18 months of life which he spent with you and will always be grateful to you all”

Mrs C (Dad-Harold)

“To all at The Mill House in deep gratitude for your devoted, expert and wonderfully personal care for my wife for three years until she left us”

Mr H

Our residents can expect:

To be kept fully informed about their care

To partake in planning care, where able

Friendship & Dignity

Privacy & Confidentiality

Freedom to see who they wish, at any time

Protection of interests, legal and social

Freedom of choice, wherever possible

Access to social and leisure activities

Kindness & Emotional support

A safe environment

Respect of beliefs, preferences & choice of lifestyle

Access to the manager & proprietor, easily & promptly

Would you like to know more?